At Zertus, we’re looking for an enthusiastic Technical Intake & Supplier Assurance Technician to ensure our nuts, cocoa, and other raw materials meet our high standards before they’re transformed into delicious treats like chocolate buttons, Easter eggs, and flavored nuts at our manufacturing locations. 

Position type: Full time, permanent

Hours: 37.5 per week

Shift Pattern: Monday - Friday, 08:30 - 16:30 

• Work in the warehouse to sample raw materials and packaging directly from deliveries and test them in our on-site lab.
• Complete physical and in-house testing of food products and packaging.
• Cross-check delivery documentation, ensuring everything meets our quality standards.
• Manage systems like iAuditor and QAD, submit external test results, and release materials for production.
• Raise non-conformances and support supplier assurance tasks.
• Ensure compliance with BRC standards and customer codes of practice.
• Maintain hygiene standards and calibrate equipment daily.
• Perform allergen swabs and troubleshoot discrepancies.
• Build relationships with suppliers to improve the intake process and reduce rejected deliveries.
• Support the Technical and NPD teams with sample testing and additional requests.
• Assist in traceability exercises and customer complaint investigations.

You’ll thrive in this role if you have:

• Experience in a manufacturing environment (Technical, QA, Production, or NPD). 
• A passion for quality assurance and delivering excellence, and a desire to be in a hands-on role working between the warehouse and lab. 
• Knowledge of QA principles, Food Safety, and a pragmatic approach to problem-solving. 
• Excellent organisation, communication, and multitasking skills.
• A hands-on attitude, attention to detail, and a knack for spotting improvement opportunities.
• A flexible approach to work and the ability to work independently or as part of a team.
• Strong computer skills - you'll be completing paperwork, using MS Office and our systems via computers or ipads on daily basis.
• Well-developed communication skills – you'll need to be able to present written and verbal reports that are understood by the target audience. 
• Project coordination - you'll need to get hands-on and understand the critical path to deliver within agreed timeframes.

• Pension (4% Employer Contributions) 
• Life Assurance Scheme at x4 basic salary.  
• Health Care Cash Plan via Paycare (Dental, Optical, Chiropody, Professional Therapy, Counselling cover), along with access to Paycare Perks for exclusive high street and retailer discounts.  
• 25 days of annual leave plus bank holidays 
• Holiday Purchase Salary Sacrifice Scheme – buy up to one extra week per year (subject to meeting minimum criteria) 
• Cycle to Work Salary Sacrifice Scheme  (subject to meeting minimum criteria) 
• Electric Car Salary Sacrifice Scheme  (subject to meeting minimum criteria) 
• Family friendly policies including Maternity and Paternity leave above statutory minimum
• Annual engagement calendar covering an array of activities and educational events promoting diversity and inclusion 
• Participate in supporting your local community with opportunities to spend one day per year volunteering or fundraising and gain company-matched sponsorship.
• Company Wellbeing agenda including annual Wellbeing Week, Menopause Support Group and Mental Health First Aid programme
• Access to staff shops with exclusive discounts
• Monthly employee recognition scheme via the ‘Zertus Values Awards’
• Recruitment Refer a Friend rewards
• Training and Development Opportunities (Leadership courses, External qualifications, Professional memberships)  
• Engagement with GroceryAid